Does Otto rip off customers who missed the payment date? Consumer protection may have uncovered a nasty rip-off scam.
Berlin – If you don’t pay your bills, you will quickly receive a letter from a debt collection company. The fees that arise for the customer for collecting money are tough. Patrick Langer, consultant for model declaratory actions at the Federal Association of Consumer Organizations, is now accusing the Otto Group of pulling money out of their customers’ pockets with insanely high collection fees. 24hamburg.de * explains which trick Otto-Versand uses to rip off customers.
The rip-off lawsuit against the Otto Group is a so-called model declaratory action. The Otto Group is accused of nepotism. Affected customers can join this lawsuit, which was filed with the Hamburg Higher Regional Court. * 24hamburg.de is an offer from IPPEN.MEDIA.