Regardless of the type of purchase you make, service providers cannot and should not charge you for invoicing . In accordance with article 29 of the Federal Tax Code, all taxpayers are required to issue an Electronic Invoice without conditioning it.
The Tax Administration Service (SAT) points out that some establishments have the bad practice of increasing the price by 16% for VAT when issuing an invoice, but it is a fault that can be reported.
“The price should not increase if you ask for an invoice. VAT must always be included in the price.
In this case, the complaint can be filed with the SAT and also with the Federal Consumer Protection Agency (Profeco).
Other bad practices that you can report are:
- That they ask you for a lot of data when you request the invoice. The SAT indicates that only the RFC is required.
- You are not required to give your email to be sent to you, you can check the SAT portal at the time of issuance.
- They cannot force you to generate the invoice on a web page. They must issue your invoice at the place of operation at the time of purchase.
- They cannot deny you the invoice if you do not request it at the time of your purchase. They can issue it to you at any time of the year.
- In your invoice they cannot record a form of payment other than the one received. Nor can they issue it without you having made your payment or not having defined the way in which you will do it.
- You are not required to explain why you need the invoice.
- It is mandatory to issue the invoice for a product or service. Whatever the form of payment.
- If you give an advance, it is mandatory that they issue you an invoice for it and one more invoice for each subsequent payment.
All establishments are required to issue invoices. If they refuse to give it to you, report them at .
