When her daughter has to go to the bathroom to go shopping, a Lidl customer has a bitter experience. Because of Corona you are not allowed to use the toilet. An employee makes the customer an unusual offer.
Bad Wimpfen – Due to Corona *, customer toilets are currently closed in many supermarkets. Nevertheless, it happens now and then that customers have to go to the bathroom. A Lidl * customer and her 3-year-old daughter experienced this situation – the reaction from one of the employees is unbelievable.
The Lidl customer dumped her anger and frustration in a post on Facebook: “My three-year-old daughter had to go to the toilet while shopping today. We went to the toilet again beforehand. My daughter has been clean for four weeks and doesn’t want any more pampers. “When the mother turns to an employee of the branch and asks for a toilet, the disillusionment ensues:” We were told that she was not allowed to use the toilet due to Corona, but could in your pants, they would then wipe it up. “
Lidl customer after the incident: “I would have paid to go to the toilet too”
After this statement, the customer got into a conflict of conscience. “I would have loved to tear my daughter’s pants down in the fruit and vegetable department. But how do you explain it to the child? Doing it in the hall is okay, not in the toilet? ”She continues. She thinks it is a shame that no consideration is given to children. “I would have paid to go to the toilet or cleaned the place afterwards,” she protests.
Later, after shopping, the customer wanted to complain to the discounter by phone, then the next shock followed: “We were told that the toilets were open again. What’s that supposed to mean? ”She writes. Lidl Germany responded to the allegations in a Facebook post: “Thank you for your comment. Our most important goal is to protect employees and customers from the spread of the coronavirus. For this reason, we ask for your understanding that the toilets in the branches remain closed. “
Mother ventilates anger on Facebook: she’s not the only one with such an experience
Other Facebook users were also shocked by the mother’s descriptions. “Sad and an emergency situation for the little mouse,” says one user. “The little one tries hard not to piss her pants anymore and then a strange adult comes from Lidl who asks her to do this. What an embarrassing situation for the mother and her child. ”Another user has apparently already experienced a similar situation:“ We also had the problem a few weeks ago, ”she writes.
A funny Facebook post from Lidl Germany recently caused confusion. The discounter actually wants to use it to look for new employees. (ebb) * hna.de is an offer from IPPEN.MEDIA.
