Facebook services such as the online network and WhatsApp are not available to many users. The causes are unclear.
New York – On Monday (October 4th, 2021) there were major failures in several Facebook group services. In addition to Facebook and Instagram, the WhatsApp news service was also unavailable for a long time. This was shown by reporting platforms for malfunctions from 5.30 p.m.
The failure of the services does not only affect Germany. Reports of a malfunction are being received worldwide, including from the USA, Great Britain and India.
Facebook services not available – Group apologizes on Twitter
A spokesman for Facebook apologized on Twitter. He assured that the network was already working on a solution. The cause was initially not mentioned. Tech experts suspect a problem with the DNS service. This service ensures that website names typed in letters are translated into IP addresses so that they can be accessed.
Furthermore, users and various software should try to control the Facebook services. This ensures a further increase in the load on other DNS services, says John Graham-Cumming, chief technology officer of the cloud service provider Cloudflare on Twitter. (spr / dpa)