On a Friday of the fortnight, the BBVA Mexico app fails and has intermittence.
The bank’s customers cannot access their account because it is “temporarily inactive,” according to the bank.
“We suggest trying your operation during the day, we are already working on the situation,” the bank responded to some users on Twitter.
Some people report that the application fails only when accessing with their biometric data, but they can do so with the password.
Others have not been able to check their balance or make transfers.
It is not the first time that the bank has reported intermittence in its app, in September 2021 the most serious failure occurred with a service interruption of more than 12 hours.