EconomyFinancialLAST MINUTE: Profeco initiates class action lawsuit against Megacable

LAST MINUTE: Profeco initiates class action lawsuit against Megacable

The Federal Consumer Attorney's Office (Profeco) initiated a Class Action lawsuit against Megacable , due to the increase in consumer claims for recurrent failures in the telecommunications services offered by said company.

According to Profeco, among the reasons for the complaints, is the constant loss of signal for long periods, as well as the improper charge despite the lack of service.

The legal action requires Megacable, for the benefit of more than four million subscribers, to comply with the provision of its telecommunications services as established in the contracts.

According to data from the Federal Institute of Telecommunications (IFT), Megacable is the second company with the most complaints reported as of June this year, where failures in the internet service are the main complaints of users, followed by contracts and charges. , balances and bonuses.

As of the second quarter of this year, Megacable reported 264,000 net additions in its internet segment, 7% more compared to 2021, while the telephony and video segment registered 328,000 and 86,000 net additions, 12% and 2%, respectively.

"For Profeco it does not go unnoticed that Megacable is the telecommunications and restricted television operator that has received the most complaints per million subscribers in the most recent reports," the Attorney General's Office said in a statement.

Is Oxxo Telcel territory? The sale of its chips predominates in these stores

The IFT initiated an investigation for an alleged monopolistic practice in the market for the distribution and sale of SIM cards in convenience store chains.

LAST MINUTE: Postpaid plans with 5G boost América Móvil's revenues

Carlos Slim's company has begun to focus on users with higher purchasing power for its 5G plans. A strategy that has helped offset the drop in smartphone sales.

#GuacamayaLeaks: The AIFA recognizes the risk of data breaches at CFE Telecom WiFi points

The new airport entered into an agreement with the state telecommunications company to install Wi-Fi points, but recognizes the risk of user information being compromised on these networks.

Do you pay everything from your phone? Smartphone manufacturers know it

Chinese cell phone maker Huawei advises telecom operators to add new financial services to their phone and data offerings.

6G? If we don't have 5G yet

6G is a technology in which companies are working to anticipate problems and have solutions for future challenges, says Ana Peña.

More