Citibanamex customers will no longer be able to make or receive deposits in Oxxo stores as of May 1.
The bank reported this Thursday that after a review of the network of correspondents, the license it has with the convenience store chain was not renewed, so deposits can no longer be made to debit accounts or payments from Citibanamex credit cards.
"As an alternative, customers may carry out their operations through Mobile Banking, BancaNet, toll-free ATMs and branches, as well as in the following establishments: 7 Eleven, Casa Ley, Farmacias del Ahorro, Farmacias Guadalajara, Telecomm and the chains of Chedraui and Al super self-service stores, "Citibanamex reported.
On the Oxxo side, he reported on social media that the banks with which he will still have a correspondent alliance are BBVA, Santander, HSBC, Scotiabank, BanCoppel and Inbursa.
In addition, Oxxo reported that Citibanamex customers will be able to make cash withdrawals at the store's checkout counters.
It is not the first time that banks decide to cancel the contract with Oxxo, in April 2019 Banorte also decided not to renew its contract with the chain.
"They are annual programs that can be renewed or not, this time we are in possible negotiations and in the meantime we are not renewing," Banorte CEO Marcos RamÃrez said at the time.
