NewsDortmund DEW21 goes to the "Metaverse" - what customers...

Dortmund DEW21 goes to the "Metaverse" – what customers get out of it

Created: 09/25/2022 10:36 am

Dortmund Metaverse DEW 21
DEW21 customers in Dortmund will soon be able to switch to the Metaverse to get service appointments. © Markus Rinke/Imago; ENW21

Dortmund’s DEW21 has a service center in the “Metaverse”. What can customers expect from this move? Read more here:

Put on VR glasses and make an appointment somewhere in town without having to go into town. It sounds strange at first.
As RUHR24 reports, this could soon come true in Dortmund at Stadtwerke DEW21 in the metaverse.

At least the municipal utilities have started a pilot project of a metaverse in order to show customers the new service center digitally on the one hand and to show what may be possible in the future on the other.

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