Tech UPTechnologyMillennials are the technical service of their parents and...

Millennials are the technical service of their parents and grandparents

The rapid advance of technologies has caused intense changes in society, it even plays a role within households: it intervenes in the relationship between parents and children, reversing the roles. Now, it is not the parents who take care of the children, but on the contrary. When it comes to technology, the generation gap is deep.

And of course, the use of technology is a source of stress at the family level, it also causes stress for adolescents and millennials , as revealed by a study by Kaspersky. Not only parents are amazed at the indiscriminate use of screens by their children; the intensive use of video games, or the lack of personal face-to-face relationships. Millennials are also victims of the generation gap in matters of technology, as they are the ones who must take responsibility for installing and maintaining the new devices that enter the home.

Specifically, 54% of Spanish millennials are forced to give technical support to parents and grandparents. What has as a consequence another surprising statistic: a quarter of these young people avoid contact with their relatives if they suspect that they are going to ask for help in technology matters, such as setting up Wi-Fi, connecting the printer, learning to use a new mobile …

Goodbye to tech gifts

As explained in this Nobbot article, for the same reason, young people avoid giving away technology, because they know that they are the ones who will have to configure it. However, 24% of millennials prefer that their parents pay for a technical service, but only 12% of the elderly want to do so. Therefore, they not only turn to their children for trust, but also for an economic reason.

However, it seems that there is no escape from this situation. In cars, in offices … even in cities, where connectivity will make it possible to create increasingly smart cities, to make services available to citizens in a more efficient way, from parking to medical services.

When did we start to get overwhelmed by technology? From around the age of 50, people begin to feel self-conscious about the skills of millennials in these areas.

The Kaspersky study goes further and even analyzes the level of family satisfaction with the situations caused by the generation gap in technology. Only 8% of parents appreciate the help received. For their part, slightly less than half of millennials fear that their parents may be victims of some computer fraud; although, as we can see, more than half feel secure in the help given to their parents or grandparents.

Some alternatives to avoid friction between family members of different generations is, of course, to go to a computer service; but also solve doubts through advice and official tutorials on the web and YouTube. In an increasingly technological world, those over 50 have no choice but to adapt; Or, otherwise, they can always go to the youngest of the family.

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