Cruising Power is a vital resource for travel agencies booking individual or group reservations on Royal Caribbean International, Celebrity, and Azamara Club Cruises. This web-based program is packed with information, brochure and flyer templates, and a booking engine for reservations.
All travel agents linked to a travel agency, including home agents, are eligible to use this web service. Travel agents must register and obtain a login and password, through a travel agency, to begin using the site.
Notable features
- Booking engine for new reservations. The online reservation system is intuitive, easy to use, and webinar training is provided for the site. Group and individual reservations can be made at Cruising Power.
- Find cruise and world cruise itineraries for all three cruise lines. The website consults the site for cruises with the selected parameters. For example, if the agent has a client interested in a cruise to the Galapagos Islands from April to June, the search will find all the cruises for the set time period.
- Make air reservations to the cruise port of embarkation.
- Manage confirmed reservations. Changes or additional information can be modified online, including adding payments.
- Find coupon redemption information.
- Find ship information, including ship profiles, photos of stateroom configurations, and deck photos.
- Look for promotions. Publicly announced and unannounced sale prices can be found on the website.
- Take part in training courses. Various training opportunities are found on the website. The University of Wow, a virtual seminar at sea, provides first-hand knowledge of what happens on board a cruise ship. To become a certified expert, there are webinars and training videos available for viewing by travel agents.
- Find the latest cruise news and agency information. Direct information on cruise lines can be found on the news web link. Itinerary changes can be found in the news section, in case of bad weather or other travel interruptions.
- Find reduced travel agent rates for cruises.
- Make reservations for meals and special services for groups and individuals. After clients are confirmed, an agent can enter the confirmation number to add meal times and special dietary needs or meal celebrations.
- Explore sales and marketing tools. Design electronic brochures and flyers with templates online. Email clients informational flyers for special groups or cruise deals. The templates are easy to manipulate and produce professional-looking media. Present an ezine to your email clients that is updated every few months.
- Design an electronic quote. This tool allows an agent to quote up to five different cruises with links to view the ship, staterooms and ports.
- Request brochures. A variety of brochures and DVDs are available to be sent to travel agencies.
- Check out group offers and special amenity outings. With One Stop Files, an agent can review special sailing dates that offer cruise services. Agents can choose the services that are tailored to their group’s needs, such as onboard credits and free tours, among many other options.
- Print customer eDocs, cruise ticket brochures.
- Buy or redeem gift certificates. If customers wish to purchase gift certificates, they can be purchased from the Cruising Power site.
- Take advantage of quick references. Dozens of tabs are available with keywords for links throughout the website. This is a useful tool for quickly navigating the site.
- Find contact information. You can find phone numbers and email addresses, and who to contact for any issues an agent may have.
The Cruising Power website is truly an all-in-one resource for travel agents who need information on Royal Caribbean International, Celebrity, and Azamara Club Cruises. The website is well designed and is a must for serious travel agents.
Agents who would like an overview of Royal Caribbean’s reservation system, Espresso, should log into the microsite at BookEspresso.com. It features a self-guided tour and a calendar of webinars and other training sessions.
