Effective listening programs shine for their innovation and organizational learning, they create trust and improve people's feelings of security, considers Gerardo GarcÃa Rojas.
The drive to control everything usually comes from a very important desire and a very genuine concern: we seek to minimize mistakes, since they usually cost money, says Jorge Sánchez GarcÃa.
We must avoid the temptation to take refuge in decisions or premises that were successful and correct in the past, but which may no longer be valid in the current context, says Eduardo Coello.
Danni Büchner is invited to Sam Dylan's Halloween party. But the "Goodbye Germany" emigrant has no desire for many other party guests. And find clear words.