On October 5, we will have the opportunity to ask Sophia, the first humanoid robot created by Hanson Robotics, and developed with artificial intelligence (AI), how robots and humans will coexist in a world in which everything or almost everything is going to be permeated by AI. And we can ask him if robots will take away our work, or help us, or if they will be smarter than humans.
Until that date arrives, we have spoken with Sylvia Taudien, founder and CEO of Advantage Consultores, a company that has organized for five years one of the reference conferences in the field of Human Resources (HR) and Technology, and that this year will be focused on the development of artificial intelligence in the HR universe. And that she has been in charge of managing Sophia’s participation in the event directly with Hanson Robotics.
Sylvia Taudien, who took a trip to Singularity University in December to experience first-hand the trends that will revolutionize companies in the coming years, is firmly convinced that AI “ is going to change everything, and in HR there is to make company managers aware that there is going to be a substantial change in how we are going to interact and how humans are going to work with AI ”.
The founder and CEO of Advantage Consultores does not hide what many of the experts and analysts say, and that it is the fear of many of the people who fear the consequences of technological developments, including artificial intelligence: “ millions of jobs go to dissapear. Experts say that by 2025 around five million new jobs will disappear, but another three million new jobs will be created “
Sylvia is confident that jobs where algorithms are capable of being more reliable than humans will disappear. And there are already very palpable examples where robots are displacing people’s work. In customer service, chatbots are already a reality, “And it will be extended to other areas such as care for the elderly, the sick, domestic help, etc.”
In companies, AI is already being used for the preselection of personnel and the screening of resumes, although in the final part of the process there is always a HR consultant from the company. “Unilever, Vodafone or Loreal” , says Taudien, “are examples of companies that are already using AI to detect the best profiles that fit what they need. At Unilever, for example, there is a young talent program that uses artificial intelligence . “
What the HR executive is very clear about is that in the future, and thanks to AI, we will work less, so that we can all have a job, and therefore we will have more free time. And he also states that “the way of learning, both in schools, universities and jobs will also change thanks to artificial intelligence. We will learn with virtual reality (VR) and augmented reality (AR). Children will wear VR goggles at schools. And the recycling of workers for new jobs will also be carried out through this type of technology ” .
Sylvia Taudien concludes that just as today the smartphone has become another tool for our work, artificial intelligence will also be, and even already is in some areas. Already today we speak, for example with smart assistants such as Alexa, Siri or Google Assistant. “And in the near future we will also work talking to machines thanks to voice recognition, and we will live with robots that will recognize who we are. And it will be done in a totally natural way.
We will therefore wait to speak on October 5, we already do it with the intelligent assistants of Apple, Google, Amazon, and soon from Telefónica, even if it is to do things that are not very relevant, with Sophia. See if it’s smarter than non-humanoid robots.
