Volaris is the second largest airline in Mexico, after AeroMexico. It is a discount airline that offers competitive fares on a wide range of routes. In recent years, the airline has increased its routes at a rapid pace, particularly between cities in the US and Mexico.
The airline Volaris began operating in 2006, with the Toluca airport as its base. During the first years of operations, the airline did not offer flights to the Mexico City airport, but after the dissolution of the Mexicana airline in 2010, it began to offer flights to the main center of the country, assuming some of the routes that Mexicana had. attended previously.
Buy tickets
You can book your Volaris flight on the airline’s website, through the call center or at the airport. When searching for rates on the Volaris website, you must first select your nationality (Mexican or non-Mexican) and the type of payment. You can then select your departure and destination cities and travel dates to search for flights. The Volaris website accepts payments by credit card, PayPal or SafetyPay online banking. You can also book your flight online or through the call center, and then make the payment at one of several retail stores in Mexico that accept payments from Volaris, such as Oxxo, Sears or Sanborns.
Ticket and baggage allowance options
Volaris offers three modalities:
- Best price : checked luggage up to 33 pounds and 22 pounds in carry-on
- More Luggage : For an additional 349 pesos, you can travel with checked luggage up to 55 pounds and 33 pounds for carry-on luggage and a piece of sports equipment up to 44 pounds
- More flexibility : for 249 pesos more, you can choose the “more flexibility” option, which allows you to make unlimited changes to your ticket at no additional cost (just pay the difference in fare) up to four hours before the flight. You can also change the name of the ticket by contacting the airline’s call center up to 72 hours before your flight.
Boarding passes
If you can, print your boarding pass before arriving at the airport. For domestic flights, you can print it from 24 hours to one hour before the flight, for international flights, you can print it up to 72 hours before. If you don’t print it in advance, find one of the Volaris kiosks at the airport where you can print it for free, otherwise you will have to pay a fee of 30 pesos per ticket for the Volaris staff to print your boarding pass
Transport service
Volaris offers transportation service to some of its destinations. The service is available between the Cancun airport and the hotel zone, the city of Cancun and Playa del Carmen. In Puebla, there is a shuttle service between the airport, the CAPU bus station and the Estrella Roja bus terminal in downtown Puebla. In Tijuana, shuttle service is available between the airport and San Diego, and also Ensenada. You can buy the shuttle service in advance on the Volaris website, or at the airport or bus station.
Volaris Domestic Destinations
Volaris serves some 30 Mexican destinations including Acapulco, Aguascalientes, Cancun, Chihuahua, Ciudad Juárez, Ciudad Obregón, Colima, Culiacán, Guadalajara, Hermosillo, La Paz, León, Los Cabos, Los Mochis, Manzanillo, Mazatlán, Mérida, Ciudad de Mexico, Monterrey, Morelia, Oaxaca, Puerto Vallarta, Querétaro, San Luis Potosí, Tepic, Toluca, Tuxtla Gutiérrez, Uruapan and Zacatecas.
Volaris international destinations
Volaris offers international flights to several destinations in the United States: Chicago Midway, Denver, Fresno, Las Vegas, Los Angeles, Miami, Orlando, Phoenix, Sacramento and San Francisco / Oakland.
Volaris Fleet
The Volaris fleet consists of 55 Airbus family aircraft, including 18 A319s, 36 A320s and 2 A321s. The airline is expected to acquire several Airbus A320neo by 2018.
Customer service
Toll Free from USA: 1 855 VOLARIS (1 855 865-2747)
In Mexico: (55) 1102 8000
Email: [email protected]
Volaris website and social media
Website: www.volaris.mx
Twitter: @viajaVolaris
Facebook: facebook.com/viajavolaris
