Tech UPTechnologyWhatsomApp, the artificial intelligence that improves coexistence in the...

WhatsomApp, the artificial intelligence that improves coexistence in the classroom

WatsomApp is the name of an innovative application built with the artificial intelligence (AI) of IBM Watson, and that helps teachers to improve the coexistence in the classrooms. A team of psychologists, pedagogues and computer scientists from the Spanish company KIOAI has developed this pioneering school “anti-bullying” application that is already being used with students between 6 and 16 years old in six Spanish schools in Madrid, Asturias and the Basque Country.

Last year a school in Oviedo was the first to use WatsomApp, and today it is also being used in three centers in the Community of Madrid and another two in the Basque Country. KIOAI foresees the incorporation of a greater number of schools in Spain during this school year, but it has also reached Peru, where 12 schools are already working with this solution that uses IBM technology.

Some functions of WatsomApp

WatsomApp integrates an online game that mixes skill tests with questions that help children internalize values such as tolerance and friendship. For example: “Who in your class would you form a team to play cards with? ”. In this part of the application, Watson Natural Language Classifier (NLC) technology is used to classify words and texts.

On the other hand, WatsomApp also has a chatbot that talks with children and that has been created with Watson Assistant technology. And finally, there are the Snow and One robots that, thanks to IBM Watson Visual Recognition, IBM Watson Speech to Text and IBM Watson Text to Speech technology, can recognize images and converse with students, creating an environment in the that they feel more comfortable and open to open up. The robot, as its creators say, “is empathetic, does not make value judgments and facilitates an environment of trust in which children open up more”.

Using IBM artificial intelligence, WatsomApp takes into account both the language and the tone in which students speak to identify their emotions. Subsequently, it generates a confidential report in which potential problems are identified. It does not collect confidential information and all data is stored in a protected system with end-to-end encryption. The teachers analyze the report with the other specialists from the schools and implement a specific plan if necessary.

In Spain, the Ministry of Education’s anti-bullying phone answered more than 12,700 calls between November 2017 and October 2018. Whether physical or psychological, bullying is a problem that affects young people around the world and that the technology can help reduce.

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