EconomyFinancialTelmex and Telcel users report failures in their service

Telmex and Telcel users report failures in their service

This afternoon he and Telcel 's mobile network present problems and intermittence for users in different areas of Mexico City, particularly in the eastern zone. Some internet sites and apps like Speedtest, Downdetector, Slack, Twitch, Twitter and others remain inaccessible or take excessive time to load.

So far the reason for the fall of these services is unknown.

According to , reports from Telcel users do report failures, although there is no information on the social networks of the company dedicated to mobile telephony, at least until the writing of this informative note.

And according to comments from users, the failures already add up to three days.

The Telmex network is also having service failures, according to Downdetector, among which is the slow loading of some pages, games, zoom, among others.

The only page that works well is YouTube.

After the complaints made through social networks by Telmex users, the telephone company responds to each user who will deal with the case and requests some information such as the 10-digit Telmex line, the owner's full name and an alternate contact number.

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